Terms of service.
What this service is, what it explicitly is not, and what each side is responsible for.
What we sell
BoostedYourFUT sells live, one-to-one coaching sessions about EA SPORTS FC. A coach watches your gameplay or your replays, annotates what happened, and explains what to do differently. The deliverable is instruction — spoken during the session and written up afterwards.
You keep control of your account at all times. Sessions are educational, and no outcome — rank, record, win rate or in-game reward — is promised or implied.
What we do not sell
This list is exhaustive on purpose, and it is not negotiable per customer.
- Access to your account. We never request or accept credentials, and an offer to share them will be declined.
- In-game currency, players, packs, or any item of in-game value.
- Matches played on your behalf, by us or by anyone we arrange.
The name of this service contains the word “Boosted”. It refers to your own level of play improving. It does not describe account boosting, which is what the three items above are, and which we do not offer under any name.
What we need from you
A Discord account, a working microphone, and a way to share your gameplay. Sessions are booked and scheduled on Discord after payment.
Give us a contactable email and the Discord username you actually use. If we cannot reach you, we cannot deliver the session — and an unreachable customer is the one case where a session can lapse unused.
Scheduling, rescheduling and no-shows
Sessions are scheduled by agreement between you and your coach. Either side can reschedule with reasonable notice.
If a coach does not show up, the session is rescheduled or refunded in full, your choice. If you do not show up and did not tell us, the coach will wait and then contact you to rebook.
Payment
Payments are processed by Stripe. We never see or store your card details. Every charge is one-time — nothing on this site creates a subscription or a recurring payment. Charges appear on your statement with the suffix COACHING.
Refunds
Set out in full in our refund policy, which forms part of these terms. In short: full refund before your first session, and a make-good if a delivered session was below standard.
Your rights under Australian Consumer Law
BoostYourFUT is an Australian business, so the Australian Consumer Law applies to what we sell you. It gives you guarantees that cannot be excluded: our services must be supplied with due care and skill, be fit for the purpose we described, and be delivered within a reasonable time.
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law. If anything written here ever conflicts with those rights, those rights win.
If a session fails in a major way, you can cancel and get a refund, or keep it and ask for compensation for the difference in value — your choice, not ours. If the failure is minor, we get a reasonable opportunity to fix it first.
Limitation of liability
Read this alongside the section above, which overrides it wherever the two disagree.
Coaching is advice, and no result is promised. Where the law permits us to limit our liability, our liability for a failure to meet a consumer guarantee is limited to supplying the session again, or paying the cost of having it supplied again. For anything outside the consumer guarantees, our total liability for any claim is capped at what you paid for the session that claim concerns.
Relationship to Electronic Arts
BoostedYourFUT is not affiliated with, endorsed by, or sponsored by Electronic Arts Inc. EA SPORTS FC is a trademark of Electronic Arts Inc. You remain responsible for complying with EA’s own terms; nothing we ask you to do requires breaking them.
Governing law
These terms are governed by the laws of Queensland, Australia, and any dispute is heard in the courts of that state. This does not take away any right you have to bring a claim where you live, or to complain to the ACCC or your state consumer protection body.
BoostYourFUT
25 Coomb St, Seventeen Mile Rocks, QLD 4073, Australia
Governed by the laws of Queensland, Australia
[ ABN ]